Legal notice
Legal Notice
Last updated: August 14, 2026
Website Operator
This website and online store are operated under the Skafe Cosméticos trading name by:
FAVO DISTRIBUIDORA LTDA
CNPJ: 29.491.910/0002-87
Public contact address: Rua Major José Tinoco, 1370, Campo Grande, Rio de Janeiro/RJ, CEP 23095-690, Brazil
Website: skafe.com.br
Customer service email: sac@skafe.com.br
SAC: 0800 941 0275
Telephone: (21) 3512-4999
Customer service hours: Monday to Friday, from 9:00 a.m. to 5:00 p.m.
Ecommerce Platform
The online store uses Shopify as its ecommerce platform.
Shopify provides technical infrastructure used to display products, manage store functionality and support ecommerce operations.
Purchases made through the Skafe online store are transactions between the customer and Skafe. Shopify provides ecommerce technology and is not the seller of Skafe products.
Intellectual Property
The Skafe name, logos, trademarks, product names, packaging, images, videos, texts, illustrations, graphics, website design and other protected content are owned by or licensed to Skafe or their respective rights holders.
Unauthorized reproduction, modification, distribution, publication or commercial use of protected content is prohibited except where permitted by law or expressly authorized by the applicable rights holder.
Third party trademarks and content remain the property of their respective owners.
Product Information
Skafe makes reasonable efforts to provide accurate and current information about its products, including descriptions, images, ingredients, quantities, instructions, precautions and warnings.
Packaging, design, formulas and product presentation may be updated subject to applicable legal and regulatory requirements.
Customers should review the instructions, ingredients, precautions, warnings and other information provided with the product before use.
Product colors and visual appearance displayed on the website may vary according to the screen, device and display settings used.
Cosmetic Information
Information presented on this website is intended to provide general information about Skafe products and cosmetic care.
It is not intended to replace medical diagnosis, treatment or advice from a qualified healthcare professional.
Individual results may vary according to hair type, previous treatments, application method and individual characteristics.
Customers with allergies, sensitivities, scalp conditions or other health concerns should review product ingredients and seek appropriate professional guidance when necessary.
External Links
The website may contain links to websites, platforms or services operated by third parties.
Those services operate according to their own terms, privacy practices and security measures.
Customers should review the applicable terms and privacy policies before providing personal information directly to a third party service.
Consumer Rights
Nothing in this Legal Notice, the Terms of Service or any other Skafe policy excludes, limits or waives rights guaranteed to consumers under the Brazilian Consumer Protection Code or other mandatory applicable laws.
Privacy and Personal Data
Personal information collected through the Skafe online store is processed in accordance with our Privacy Policy and applicable data protection laws.
For privacy and LGPD-related requests, contact:
Applicable Law
This website and the commercial relationship between Skafe and its customers are subject to the laws of the Federative Republic of Brazil.
Consumers may contact Skafe and may exercise their rights before competent consumer protection authorities or courts as provided by applicable law.
Updates
This Legal Notice may be updated to reflect changes to company information, store operations, services or applicable requirements.
The current version will remain available on this page with its latest update date.
Contact
Customer service email: sac@skafe.com.br
Privacy and LGPD requests: ecommerce@skafe.com.br
SAC: 0800 941 0275
Telephone: (21) 3512-4999
Customer service hours: Monday to Friday, from 9:00 a.m. to 5:00 p.m.
Public contact address: Rua Major José Tinoco, 1370, Campo Grande, Rio de Janeiro/RJ, CEP 23095-690, Brazil